Company Policy
The General Framework
AEGEAN MOTORWAY, concurrently to the commencement of its Business Activity has initiated and developed an Integrated Management System incorporating:
- Services Quality Management;
- Management of Occupational Health and Safety Hazards;
- Management of Environmental Impact deriving from its Activities;
- Management of Risks related to Security of the Information and Management of Personal Data held by the Company;
- Human Resources Management.
The company aims for the constant improvement of the Services provided by improving its internal processes and relations between employees. :
In that view, the company sets out objectives and provides all the necessary resources for delivering its visions. :
The end objective is to achieve Client satisfaction not within the narrow framework of the Quality of Service provided but in the broader social context encompassing environment, economy and culture. :
The Plan
The collective effort that AEGEAN MOTORWAY staff has made and is still making in order to establish and implement the Integrated Management System is recognized and endorsed by System Certification, a process carried out by an independent Certification Agency.
Because of the degree of complexity and the extent its Activities, the Company decided to pursue the Initial Certification of part of the Company which was achieved in August, 2009.
After a year of operation of the Intergraded Management System, Certification is extended covering all operations of the Company, as follows:
-
The entire Company, AEGEAN MOTORWAYIs certified In terms of
- Occupational Health and Safety Management in compliance with the OHSAS 18001:2007 Standard;
- Environmental Management in compliance with Standard ISO 14001:2004
- Corporate Social Responsibility in compliance with the SA 8000:2008 Standard.
-
Administrative Divisions, Design & Construction Division, Operation & Maintenance Division – Tolls DepartmentIs certified In terms of
- Quality Management in compliance with the ISO 9001:2000 Standard;
The Commitment
The Company’s Management acknowledges the requirements set out by the Greek Law and the International Standards compliant to which it certifies its Operations and ensures that these are fully met. It also sees to the constant improvement of the efficiency and efficacy of their application.
Special emphasis has been placed to Human Resources Management via the Procedures implemented by the Human Resources Department, which focus on the following:
- The development of Communication channels reaching out to the lowest hierarchy level
- The identification, recognition and management of problems in relation to Overtime, Discrimination, Harassment and any other kind of intervention against Workers which may constitute an offence to their personality
- The development of team spirit and the common definition of high objectives through social events and specifically designed training programs
- The development of a corporate social responsibility and contribution mentality through group activities of environmental or social community nature
The objective is to develop a Healthy and Secure Working Environment offering Equal opportunities to all employees, regardless of gender, age, ethnicity, disability, religion, etc. to protect Employees’ rights, to meet Safety and Security Regulations and provide social goods to the external environment of the Company.
On behalf of the Company
Dimitrios Gatsonis
Chief Executive Officer
Moschochori Larissa, July 9, 2010